Case Studies

Snippets of my case studies at the intersection of UXR, product strategy and design impact. Reach out to discuss further (as much of my work is non-public).

CC: The Future of Personalized Productivity Agents

Senior UX Researcher@Google Labs

Impact

Scaling the product from hundreds to tens of thousands, and hundreds of thousands of users via UX-driven improvements and relentless focus on solving simple pains.

Exploring the future of personalized productivity agents.

SurveysInterviewsUsability Testing

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Stax: Launching a Developer Tool

Senior UX Researcher@Google Labs

Impact

Identified 30+ usability issues and landed dozens of fixes weeks before product launch; helped team identify and prioritize specific user groups.

A platform to help developers evaluate which LLM(s) work best for their applications.

User InterviewsUsability TestingCompetitive Analysis

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The Next Generation of Surgical Robotics

HFE/UXR@Intuitive Surgical

Impact

Led HF for a new medical device, multiple formatives, iteration, to final design.

Exploring novel paradigms for the future user experience of the da Vinci surgical system.

Formative TestingHeuristic EvaluationUsability Testing

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Active Noise Cancellation (ANC)

UX Researcher@Google

Impact

Led critical research that identified areas for improvement in ANC tech; helped set the roadmap for 2-6 years out.

Exploring where Google should make investments in ANC tech, specifically for future hearables portfolio.

Simulation StudiesLab-Based Perceptual StudiesStatistical Analysis

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